Solar Service

Trusted Energy System Experts

Energy Services

A solar technician wearing sunglasses uses a screwdriver on a solar panel as part of a solar carport.

We’re ready to be your partner in your energy production, storage, and management. Whether you’re looking to cut energy costs, add revenue streams, avoid grid-caused company shutdowns, or stabilize future energy expenses, we have all of the options available.

HES Renewables systems include top manufacturers’ components and warranties and our 10-year Workmanship warranty. 

Many companies take advantage of our long-term service contracts. Our service contract can optimize your production, save costs on unexpected events, and help refine all aspects of your energy budget into the future. 

COMMERCIAL SOLAR SYSTEM REPAIR

Repair

A commercial solar technician in a white hard hat holding a safety hook works under a bright blue California sky.

Our San Diego technicians are full-time in-house employees who are knowledgeable, certified, and who participate in continued training. We are ready to ensure your system is functioning to its maximum potential. We offer three service packages that can also be acquired a la carte.  

There are instances, even outside of the solar system, where upgrades may become necessary. One recent example was the 3G network shut-down/phase-out and the switch to 4G and 5G networks. Older systems that use 3G network communication now need a communication computer (DAS monitoring system) upgrade to bring the system’s monitoring back online. Sometimes it’s the simple, small things that just need a little attention to keep a system at its full functionality, performance, and output. 

We can retrofit current and available equipment to older systems to maintain the system’s capacity and extend the life of your energy investment. 

For systems that are located outside of the greater San Diego area, we will sometimes contract with our trusted partner, Omnidian, to get highly-qualified techs on-site more quickly to evaluate and resolve any system issues.

COMMERCIAL SOLAR & ENERGY STORAGE SYSTEM

PREVENTATIVE MAINTENANCE

A solar technician in a white hard hat and wearing a bright yellow safety vest works in front of a building's electrical equipment.

Preventative maintenance is a smart way to avoid any system down-time as well as catch potential problems early. Our Service technicians are available to evaluate and assess your solar or energy storage system and make any needed or recommended adjustments, repairs, or component replacements. 

We offer Service packages from one-year up to five-year terms. Our top package includes an annual assessment report and up to four service visits per year for your solar system. 

If the issue cannot be addressed in that site visit, or requires equipment replacement that is out of warranty, our service department will give you, while on site, an estimate on time and materials to complete the repair. 

All of our Services are available in packaged bundles or ‘a la carte.’ We are ready to respond, diagnose, and repair your system when you have a problem or concern. For existing systems that are not currently on an HES Renewables Service plan, a system assessment is required to validate all equipment and ensure the system is performing properly before we can offer a service package for future coverage.

COMMERCIAL SOLAR ARRAY

PANEL CLEANING

Solar panels in the foreground with morning dew on them and four solar installers, out of focus, in the far background.

A regular cycle of rain will keep most solar panel arrays clean and performing properly. In Southern California, in spite of some recent years of heavy precipitation, you don’t want to rely on rain to keep your system running at its peak output.

Some environments, such as those with high levels of dust, tree sap, tree leaves, bird droppings, etc., can make regular or seasonal panel cleaning a smart way to increase your solar system’s performance. 

Panel cleaning costs vary by system size and panel access. We’d love to talk about costs and frequency recommendations for your specific system.

COMMERCIAL SOLAR SYSTEM PERFORMANCE

MONITORING

Electrician with a gray beard standing in front of a building's electrical equipment.

We offer various levels of monitoring for HES Renewables systems as well as systems that we did not design and build. These monitoring levels include: 

Aggregate metering

This measures the entire system output at the meter. This allows owners to check output in real time. 

Alert-level metering 

This is an additional service on older, retrofitted systems and is standard on modern systems. Like the name implies, this monitoring system is designed to alert the owner to a problem once detected. 

Inverter-level metering

This monitoring runs reports for production and to isolate faults. This provides the capability to speed any needed repairs by allowing us to diagnose and, if applicable, quote a repair cost prior to a site visit.

Reporting

We have another component to metering that allows on-demand as well as annual reports to chart your system’s past and current performance.

Operations and Maintenance Warranty Contracts

HES Renewables service contracts are available to ensure optimal performance from your self-generation energy system. 

Discover Our Work

Highlighting Our Commercial Solar Installs

What our customers are saying...

SOLAR, ENERGY STORAGE, & EV CHARGING STATIONS

We are a San Diego-based solar energy production and energy storage installation company. We have been an energy innovator since 2001 and can handle projects from solar-only arrays to micro-grid solar and storage systems with on-site EV charging stations. 

If you’re looking into the benefits of on-site energy production, energy storage, or EV Charging capability, we’d love to speak with you. We’ll show you how to lower and stabilize energy costs, receive the maximum incentives, open new revenue streams, and gain control over one of the largest expenses of your business or commercial property. 

Click here to be contacted by an HES Renewables representative, or simply dial us at 866-HES-RNEW (866-437-7639).

Robert Laverty

Senior Energy Consultant, Residential

Robert Laverty joined the HES team in the summer of 2018, bringing his ten years of solar design experience and his Bachelor’s degree from the University of Puget Sound with him. Robert is dedicated to finding solutions to help families produce and store electricity in order to reduce their reliance on grid power as well as help reduce their household’s carbon footprint. Robert’s experience as a newspaper editor as well as his involvement with the sustainability-focused Rocky Mountain Institute drives him to constantly seek out innovative ways to meet energy needs through renewable resources as well as helps him share those ideas with Southern California homeowners. When not at work or volunteering time with his church or community, Robert spends time with his wife and two sons or pursues his passion of fly fishing.

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